In most regions, free shipping is available over $29.99, but some regions require free shipping over $99.99 due to logistics issues. If you are a business customer, the wholesale quotation includes the shipping fee, you do not need to pay extra shipping costs.
We typically process and arrange delivery within 2 business days from the date of your order. Please note that processing time may vary during peak seasons or promotional periods. Once your order is shipped, the delivery time will depend on the selected shipping method and your location. For more specific details, you can refer to our Shipping Policy or contact our customer support team.
Expect delivery within 4-7 business days for orders shipped within the United States. For real-time tracking, check your email once your order is shipped. Additional details are available in our Shipping Policy or by contacting our customer support team.
We currently ship to a wide range of countries worldwide. To confirm if we deliver to your specific location, please enter your shipping address during the checkout process. If your country is not listed, please contact our customer support team for assistance.
For some international shipments, providing a tax number is necessary for customs clearance.
We offer a variety of shipping options, including Sea Freight, Land Transport, and Air Freight, to accommodate your needs. The availability of these options may vary depending on your location and the specifics of your order.
We try to make sure all your items reach you at the same time. Sometimes our products are not always sent together since different shipping options can be used, depending on the product. Once an item has shipped, you will receive a shipment notification mail.
Unfortunately, once an order has been shipped, we are unable to change the delivery address to ensure the security of your package. Please double-check and provide accurate shipping information during the checkout process to avoid any inconvenience.
Upon shipment, you'll receive an email with a tracking number. Use this number on our website or the carrier's site for real-time updates. For assistance, contact our customer support team.
Yes, we ship to many countries around the world. Please note that international shipments may be subject to customs fees, import taxes, and duties, which are the responsibility of the recipient.
While we do our best to ensure timely delivery, occasionally delays can occur due to weather, customs, or other unforeseen circumstances. We will keep you updated on the status of your order and work to get it delivered as quickly as possible.
If your order is lost or damaged in transit, please contact us immediately. We will investigate the issue and, if necessary, send a replacement or issue a refund according to our Return Policy.
If your order has not yet been shipped, you may be able to change your shipping address. Please contact our customer service team as soon as possible to make changes. If the order has already been shipped, we are unable to redirect it.